The Importance of Using Technology to Enhance Your Customer Experience – Tiffani Bova, Salesforce

ASBN recently caught up with Tiffani Bova, at Georgia’s largest annual technology showcase, The Summit, hosted by TAG (Technology Association of

Turning Your Customers into Brand Loyalists – Chip Bell, Customer Experience Expert

It’s no longer enough to provide your customer with a good experience, you need to give them a remarkable one.

‘ In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your

As a small business owner, it’s crucial to create a positive distinction between your business and your competition. But you

As we head into 2019, it’s more important now than ever to be more thoughtful and considerate toward your individual

[Original air date: 11/28/18] Chances are your customer’s world is already full of inconveniences, and you don’t want your business

The sales process can be challenging at times, but when done right, a good salesperson can predict their customer’s next

Have you ever found yourself paying more money for a product or service simply because of convenience? Offering options like

In this generation of social activism, consumers are trying to be responsible citizens of the world, and they expect the

On this episode of The Atlanta Small Business Show Jim Fitzpatrick interviews Mike Wittenstein, the owner of StoryMiners. StoryMiners is