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What is Customer Effort Score and Why Does it Matter for Your Small Business?

Today on the Atlanta Small Business Show, we’re pleased to welcome back Joseph Michelli, CEO of The Michelli Experience, speaker,


How Ivory Paper Co. Founder Alitzah Stinson Bootstrapped Her Way to Success

Supply chain disruptions have been a hot issue for business owners and entrepreneurs nationwide and many have had to adapt.


Slow Down and Focus on the Customer – Matt Easton | Easton University

In today’s world of social media and unlimited access to information, car salespeople have to separate themselves from their competition


How You Can Make a Stronger Impact During Virtual Meetings – Stuart Fedderson

Since the start of the pandemic and the mass pivot to virtual ways of conducting business, many managers have found


How to earn more high-quality referrals in 2 quick steps

Word of mouth is marketing is a powerful tool that can reach many potential consumers. So, what strategy are you


How to better recognize and approach employee burnout at work – Scott Mautz | ‘Leading from the Middle’

At a time when many business owners are doing more with less, how do you address employee burnout? Today on


Marketing emails going to spam? Try these tips for increasing inbox placement

Every email marketer’s worst nightmare: your carefully crafted email campaign lands in the spam folder for all of your subscribers


Invest Atlanta Doubles Down on Commitment to Economic Growth and Business Stability – Lonnie Saboor & Melody Echols

Throughout the past five years, Invest Atlanta has provided $7,186,371 to businesses for business creation and growth. As small business


How Entrepreneurs Can Learn to ‘Pitch Like Hollywood’ – Peter Desberg & Jeffrey Davis

A great pitch has the power to open doors for you and your business. What’s included in yours? On today’s


The Atlanta Small Business Profile – Mark Kiffin, Modus AV

Today’s episode of the Atlanta Small Business Profile features host and small business expert Ted Jenkin and Mark Kiffin, President


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