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Small business optimism drops below historical average

According to the National Federation of Independent Business (NFIB), small business optimism has taken a decisive blow for another consecutive


SBA restores lender fees for 7(a) loan program

The U.S. Small Business Administration (SBA) announced that it will restore lender fees to its 7(a) loan program to address


Shep Hyken on AI, customer experience, and the power of reviews

Ratings and reviews play a pivotal role in a consumer’s decision-making process and can often be the deciding factor in


Kelly Loeffler leads SBA overhaul, cutting 2,700 jobs

The Small Business Administration (SBA) has announced an agency-wide restructuring that will cut 2,700 jobs. This significant reduction accounts for


Empower your team to become independent problem-solvers – Irial O’Farrell

  When a team brings every issue to their manager, it can often take up a lot of time for


Reignite your passion as a leader and avoid burnout – Daisy Auger-Domínguez

The World Health Organization (WHO) officially classified “burnout” as an occupational disease in 2019. However, this stress condition affects people at every


The SmallBizLady’s guide to building a successful sales framework – Melinda Emerson | Quintessence Group

Many small business owners believe that hiring a great salesperson will immediately boost their company’s revenue. However, without a clearly


Ken Hughes on winning the loyalty of the ‘blue dot consumer’

Today’s consumers are not just looking for a product; they want an experience. In an era dominated by personalization and


Create a culture of accountability with John G. Miller’s QBQ – QBQ Inc.

Many organizations struggle with finger-pointing and blame when things go wrong, often leading to frustration, tension, and stalled progress. However,


Break through your subconscious mind’s limiting beliefs – Jake Kauffman | Jacob Kauffman Coaching & Consulting

The subconscious mind and innate belief systems dictate an individual’s behavior and actions. When these internal belief systems misalign with


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