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How multimodal AI is shaping business operations
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How multimodal AI is shaping business operations

April Miller

Artificial intelligence (AI) has evolved rapidly in recent years, moving beyond simple text-based interactions to systems capable of understanding and

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Emotional intelligence in leadership: The competitive advantage small businesses can't afford to ignore
Articles
Emotional intelligence in leadership: The competitive advantage small businesses can’t afford to ignore
Marie King
In small business, leadership is personal. Your team sees how you respond under pressure. Your customers feel how you communicate
March hiring hit its strongest mark since February 2024, but small business owners face a tighter labor pool and rising costs as the Iran war's economic impact takes hold.
Articles
Hiring rebounds in March, but forecasts show a rough road ahead
Jason Becknell
Hiring picked up sharply in March, according to the latest numbers from the Bureau of Labor Statistics’ Job Openings and
Articles
Managing vs. lending: Why the difference matters more than ever
Marie King
In today’s fast-moving business environment, success isn’t just about what gets done; it’s about how people are empowered to do
Five ways to scale a business without losing your soul
Company Culture
Five ways to scale a business without losing your soul
Josh Block
When I left the office on a Friday, I was a regional sales rep. By Monday morning, I was president
unhappy customers
Customer Experience
5 ways to effectively deal with unhappy customers
ASBN Newsroom
Is the customer always right? Maybe not, but in their own mind, they are. If you’ve ever had to deal
regular customers
Customer Experience
Your best customers already exist — Here’s how to retain them
Ashby Lincoln
If you’ve ever had the feeling that your regulars are the ones keeping the lights on, Square’s new research just
While investigating workplace misconduct, keep your emotions in control and refrain from using derogatory language to any parties involved.
Company Culture
Addressing workplace misconduct: How to protect your employees and business
Ian Haynes
Human Resources managers are the cornerstone of a company to manage their task force. Nobody better than HR managers know
online reviews
Company Culture
The importance of online reviews for business reputation in 2026
April Miller
In 2026, online reviews are becoming more influential, impacting brand reputation and revenue growth. Buyers today are more informed and
Articles
Quiet leadership: Achieving more through humility and silence
Taiwo Sotikare
Lao Tzu says in the Tao Te Ching, “A leader is best when people barely know he exists. When his
leadership skills
Articles
5 essential leadership skills that SMB owners should master
Jasmine Kiniklis
Building a business can be a challenging yet highly rewarding journey! To navigate the ups and downs effectively, every business
industrial business
Company Culture
How small industrial businesses win more B2B work without hiring a bigger team
Ahmad Benny
The era of the ‘untouchable’ industrial conglomerate is fading. Previously, their sheer scale and supply chain control made them impossible
Credit Card, NFIB
Articles
NFIB urges Congress to advance Credit Card Competition Act to aid small businesses
Jaelyn Campbell
The National Federation of Independent Business (NIFB)  is urging Congress to pass the Credit Card Competition Act, arguing that rising
ASBN Small Business Network
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