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How to Create Customer Value During Unpredictable Times – Matt Watkinson | Methodical

On this edition of the Atlanta Small Business Show, we’re pleased to welcome Matt Watkinson, customer experience strategist, keynote speaker,


Why You Should Think About the Customer Experience Rather Than Sales

The day of the hard sell is over. These days, customers are wary of companies who try the same tactics


Helping Your Employees Cope with a High-Pressure Work Environment

A high-pressure work environment can be a sign that your company is ambitious and productive. A high-pressure work environment can


Chick-fil-A franchisee Kevin Williams discusses the value in failure and other lessons from his best-selling book ‘Irrational Kindness’

Finding value in the lessons learned from failed business ventures is a skill that many entrepreneurs work on throughout their


5 Simple Ways You Can Make Diversity and Inclusivity Part of Your Company Culture

Diversity represents, all other things being equal, strength. The power of a different perspective cannot be underestimated. It can give


Six Metrics That Can Help Small Business Owners Track the Productivity of Remote Workers

If you are anxious about managing a remote workforce, you are not alone. The collective conversation surrounding remote work has


How to Keep Your Business Meetings Short and Effective

Business meetings can be helpful, and even necessary, but too often they waste time, get sidetracked, and end up accomplishing


5 No-Brainer Ways to Lower Your Business Expenses and Increase Profits

To maximize your business profits and to help your company thrive, it is essential to reduce your expenses as much


7 Tips Entrepreneurs Can Use When Onboarding Remote Employees

Remote employees are a staple in startups. Hiring remotely allows entrepreneurs to dip into deeper talent pools, and are generally


How to Create Psychological Safety for Your Small Business Staff

Psychological safety is important for a company’s success. What is psychological safety? It’s the ability of an employee or group


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