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Tag: Salesforce

Salesforce launches job-ready AI agents for SMBs
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Salesforce launches job-ready AI agents for SMBs

Jaelyn Campbell

Salesforce is expanding its Agentforce platform with job-ready AI agents designed to automate complex, longer-term tasks across sales, customer service,

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Salesforce acquires Bluebirds to boost AI-driven prospecting and help sales teams close more deals efficiently.
Marketing
Salesforce acquires Bluebirds to boost AI-driven sales prospecting
Jasmine Kiniklis
Salesforce is expanding its suite of business solutions with the acquisition of Bluebirds, an AI-driven prospecting system designed to simplify
This week, anchor Shyann Malone brings you up to speed with the latest tools, resources, and small business news happening now.
Small Business News
Small Business News | GoDaddy launches AI tools, Salesforce upgrades Marketing Cloud, SBA introduces new grant program
Colin Velez
This week, on ASBN Headline News, anchor Shyann Malone brings you up to date with the latest tools and resources
AI has opened up a lot of new possibilities for how companies can handle their workflow and complex operations.
Technology
3 famous founders discuss the future of AI in business
Brandi Marcene
In the last few years, there’s been a significant spike in artificial intelligence development and investment. In fact, AI-powered business
This week, on ASBN Small Business News, anchor Shyann Malone brings you up-to-speed on the latest tools and resources now available to SMBs.
Small Business News
Small Business News | Amazon expands resources for black entrepreneurs, Generative AI fuels cyberattacks
ASBN
Top Stories Amazon announces new alliances to support the growth of Black-owned businesses Amazon has revamped a series of programs
Consumers have spent almost as much in-store as they do online in 2023, according to the latest Connected Shoppers Report by Salesforce.
Articles
Digital retail may outweigh in-store retail by 2025 — Salesforce report
Colin Velez
Consumers have spent almost as much in-store as they do online in 2023, according to the Connected Shoppers Report, 5th
On today’s Small Business show, we’re joined by Tiffani Bova to discuss the ways to create a positive company culture and reputation. 
Company Culture
3 ways to reinvigorate your company culture and increase employee retention — Tiffani Bova
Jaelyn Campbell
There is a disconnect between executives and employees. Companies must alter their mindset to help employees grow and feel confident
Tensions over remote-work increase, as companies adopt different strategies to bring workers back to the office.
Small Business News
U.S. corporations seeking unorthodox solutions to remote-work challenges
Colin Velez
Tensions between businesses and workers over remote work have increased, as large companies adopt different strategies to bring employees back
Scale Your Business
Tiffani Bova on elevating the employee experience in your SMB
ASBN
One of the often overlooked factors in the success of your business is your employee’s experience so it’s critical to
Customer Service salesforce
Customer Experience
How Digital Transformation and Automation Enhance Customer Service — Tiffani Bova | Salesforce
ASBN Newsroom
Customers connect with businesses using an average of nine touchpoints, with 60% of those interactions occurring online, according to Salesforce.
Tiffani Bova
Growth Strategy
The State of Small Business Sales with Best-Selling Author Tiffani Bova
ASBN Newsroom
Due largely to the COVID-19 pandemic, small businesses have figured out how to adapt and overcome whatever obstacles they encounter,
digital marketing
Marketing
The 5 Most Essential Digital Marketing Apps for Small Businesses
ASBN Newsroom
If you’re a small business owner planning on initiating an online marketing campaign, then you will certainly want to read
Tiffani Bova
ASBN On-Location
The Importance of Using Technology to Enhance Your Customer Experience – Tiffani Bova, Salesforce
ASBN Newsroom
ASBN recently caught up with Tiffani Bova, at Georgia’s largest annual technology showcase, The Summit, hosted by TAG (Technology Association of
ASBN Small Business Network
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