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Training to win: The key to customer satisfaction is closer than you think

One of the oldest rules in business is “the customer is always right.” When customers are consistently unhappy, the issue


AI reshapes hiring while driving demand for hands-on workers

Building a team used to mean job listings, resume stacks, interviews, and costly recruiters. all before a single task got


Trump salutes small businesses during National Small Business Week

President Donald Trump issued a statement recognizing National Small Business Week and highlighting the role of small businesses in the


Hiring rebounds in March, but forecasts show a rough road ahead

Hiring picked up sharply in March, according to the latest numbers from the Bureau of Labor Statistics’ Job Openings and


Small businesses thrive in 2025, many paid a personal price to get there

Small businesses had one of their best years in recent memory in 2025 despite economic challenges. At the same time,


Finding the mentorship moments your team is missing

In the evolving landscape of the modern workplace, you might be missing out on powerful mentorship moments. Virtual meetings, hybrid


New U.S. trade actions shift import strategy ahead of summer deadline

The Trump administration is moving to replace import taxes the Supreme Court struck down in February, and a new round


How to make the most of a mastermind: Stop socializing and start succeeding

Mastermind groups are everywhere these days. Nearly every coaching program has one, and every business community is building one. The


New sophisticated buyers driving up prices for high-performing small businesses

Competition for high-quality small businesses intensified in the first quarter of 2026, according to the latest BizBuySell Insight Report. The


Why the “bare minimum employee” is less about work ethic and more about environment

A new trend is circulating in American workplaces: the so-called “bare minimum employee.” Managers use it to describe workers who


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