I’ll Be Back: How to Get Customers to Come Back Again & Again is out now! In his latest book,
Customer experience expert, New York Times best-selling author, and international keynote speaker Shep Hyken, has released new research into the state of
Loyal and repeat customers are ideal for business owners to acquire, but not all businesses have a clear strategy to
On today’s show, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times Best-Selling author of
Today on The Atlanta Small Business Show we’re pleased to welcome back Shep Hyken, customer experience expert and New York
Many businesses today can agree that placing a focal-point on the customer is imperative for business success and can easily
Whether you are an entrepreneur just getting started or a founder with years of experience, chances are you’ve heard of
When talking about customer experience, every business owner has probably heard the phrase “surprise and delight your customer”. While this
Want your business featured on The Atlanta Small Business Show? Tell us your story! And if you would like to
We’re pleased to welcome back customer experience expert and New York Times Best-selling author, Shep Hyken. Creating a customer service